The staff
at Bhadra International
undergoes a thorough selection procedure before being hired, and then attends
step-by-step training according to specific roles once on board. Regular
personal appraisals and incentive pay plans ensure that dedicated and motivated
workers produce their very best.
Take, for example, Bhadra’s approach to
its safety management system. A dedicated officer oversees safety and
undertakes internal audits every three months. In addition, external audits are
done by airline customers every six months to grade performance levels. The
results of these audits are then implemented at various levels of company
operations.
Chairman Prem Bajaj says
proudly, “This has resulted in maintaining high standards of safety and on-time
performance at all seven airports in our network.”
Bajaj has also invested
in technology with “bhadratech,” an online system that keeps better track of
cargo and equipment, and makes administrative duties, such as human resources
and billing, that much easier.
Bhadra is not behind
any international Ground Handling Agency, when
it comes to GSE investment either. Bhadra’s
GSE fleet includes new equipment such as Schopf pushbacks; Hitzinger gpus;
Rheinemetal air starts; TLD conveyors and auto steps; Hydro towbars; Trepel
cargo loaders and transporters; and Trepel tugs.
Just for example, the Bhadra International
inventory at Chennai Airport includes:
- Fifteen passenger coaches.
- Fifteen pushbacks.
- Twenty step ladders.
- Fifteen conveyors.
- Fifteen main deck loaders for wide-body aircraft, eight low deck loaders for narrow-body aircraft.
- Forty-five tow bars.
- Ten gpus.
- Fifteen cargo transporters.
- Seventy-five battery-operated tugs and tractors.
